Refreshed 4 minutes ago
Thu, April 19, 2018 4:06 am est - Resolved
4:06am est - Status changed to: On Going
4:06 am est- Our core support is not functioning. All Phone Lines and Text lines are down.
4:06 am est- Emails, Facebook messages and Twitter messages have a delayed entry into our system, occasionally going down.
4:06 am est- We are working to get this resolved asap.
4:11 am est- Phone lines are presenting a "User Busy" error. Investigating
4:27 am est- Issue identified, we are working with our provider to have our systems back up and running
4:27 am est - Status changed to: On Going (Critical)
6:38 am est - Core servers are still down, emails and facebook message seem to work. Chats, Calls and text do not
6:57 am est - Emails, Facebook and Twitter Messages Working. Text, Chats, Help Centre and Calls are now priority.
7:17 am est - Chat and Help centre is now working. Widget re activated. Working On Calls and Texts.
7:17 am est - Status changed to: On Going
7:22 am est - Help Centre is offline again. Working on Chats, HC and Texts.
3:11 pm est - All systems operational. Thanks for your patience
3:11 pm est - Status changed to: Resolved
Sun, January 28, 2018 6:20 am est - Resolved
3:12pm est - Status changed to: Maintenance
6:20 am est- Briefly unavailable for scheduled maintenance. Check back in a minute.
6:25am est - Status changed to: Resolved
Thursday, January 11, 2018 3:12 pm est - Resolved
3:12pm est - Status changed to: Investigating
3:12 pm est- CellFurb is experiencing an outage with our credit card booking system. Paypal is still an option. Advise customers to use void code: (**) to void deposits
3:32 pm est- We have found the issue and are implementing a fix!
3:32pm est - Status changed to: On Going
3:41pm est - Fix worked, test checkout success. Credit cards are no active
3:41pm est - Status changed to: Resolved
Friday, December 29, 2017 7:12 am est - Resolved
7:12 am est - Status changed to: Monitoring
7:12 am est- CellFurb tech team received reports of some css issues, have restored to previous backup and all is functional.
6:53 am est - Status changed to: Resolved
Saturday, December 23, 2017 1:40 am est - Resolved
1:40am est - Status changed to: Maintenance
1:40 am est- CellFurb is executing an update on it's servers. Decreased performance is expected. Please message us on Facebook with any questions. ETA 4:00 am est
6:33 am est- CellFurb tech team has completed all updates, monitoring for any errors.
6:33 am est - Status changed to: Monitoring
6:53 am est- CellFurb tech team has completed all updates, CellFurb.com is operational
6:53 am est - Status changed to: Resolved
Friday, December 22, 2017 3:00 am est - Resolved
3:00am est - Status changed to: Ongoing
3:00 am est- CellFurb is experiencing issues with our servers. CellFurb.com is down. Our tech team is working on a solution.
3:08 am est- CellFurb tech team is tying to restore from backup.
3:11 am est - CellFurb tech team installed backup, presented with a forbidden message, investigating.
3:14 am est - CellFurb techs have identified the error and are working on a solution.
3:18 am est - CellFurb.com and Support is now live, Fix implemented, we are monitoring the situation
3:20 am est - Status changed to: Monitoring
4:14 am est - Status changed to: On Going
4:14 am est - CellFurb.com Servers are rejecting visitors, we are looking into it again.
4:23 am est - Our techs have isolated the issue and working on a fix
4:26 am est - Our techs have implemented a fix, we are Monitoring it's progress.
4:26 am est - Status changed to: Monitoring
5:29 am est - CellFurb.com seems to be operational will continue to monitor the situation
5:43 am est - CellFurb.com seems functional, have tested all features with no errors, will continue to monitor.
5:52 am est - CellFurb.com is functional please report any issues to our support team
5:52 am est - Status changed to: Resolved
Wednesday, December 6, 2017 9:54 pm est - Waiting
9:54 pm est- CellFurb is experiencing issues with our unlocking system.
12:49 am est- CellFurb techs have pin pointed the issue and are working with the company involved to resolve the issue
3:15 pm est Dec 9 - CellFurb techs are waiting on a fix on our unlocking system, will update when we have more information
4:06 am est Dec 13 - CellFurb techs have not received an update from our unlocking system. We will investigate other options for fixes
3:26 am est Dec 22 - Still waiting on a fix from our unlocking provider. Will repair when possible
3:26 am est Dec 22- Status changed to: waiting
Sunday, December 3, 2017 6:06 am est - RESOLVED
6:06 am est- CellFurb support is experiencing intermittent downage with our live chat system.
6:09 am est- CellFurb Tech team is working on a solution.
6:23 am est- CellFurb Tech team working with our software provider to resolve issue.
2:17 pm est- issue located, working with software providers to resolve issue.
5:28 pm est- issue RESOLVED
Monday, November 27, 2017 11:24 pm est - RESOLVED
11:24 pm est- CellFurb.com Server Down while we update current website and implement new servers.
11:29 pm est- CellFurb.com Server updated implemented, evaluating for bugs and errors.
11:33 pm est- CellFurb.com Server update implemented and fully functional please report any issues to our support team
11:33 pm est- CellFurb.com Site live and working Issue RESOLVED
Friday, November 24, 2017 7:12 pm est - RESOLVED
7:12 pm est- CellFurb.com Server Down while restoring current web version
7:13 pm est- CellFurb.com remains down while we restore current version
7:17pm est - Site live and working Issue RESOLVED
Friday, November 24, 2017 6:27 pm est - RESOLVED
6:27 pm est- CellFurb.com Server Down. Missing Information and Pages
6:28 pm est- The issue has been addressed and we are working on it
6:39 pm est - Restoring Backup
6:38pm est - Issue RESOLVED